Arrival at the hospital
The emergency polyclinic of the Central Finland Central Hospital provides treatment 24 hours a day for patients requiring urgent care.
The telephone number of the telephone counselling at the Central Hospital Emergency Polyclinic is 0100 - 84884.
Based on a referral delivered to the hospital, you will be informed the reception time or estimated wait time.
When arriving at a polyclinic, please register as per the instructions given in the invitation. The polyclinic fee will be charged on a bank transfer form which will be sent to your home address. The exact point of time of examinations and treatments may sometimes vary from the time indicated in the invitation. Changes are possible, for example, due to unexpected emergency cases requiring immediate care. The personnel will keep you informed of any changes in the schedules. If you feel that the wait time is too long, please ask the reason and how long you will still have to wait. At the same time, you can agree about going to a cafe, for example.
Bring with you the invitation letter, prescriptions or a list of medicines you are currently taking, medicines you are taking regularly and any special medicines, available electrocardiograms, laboratory results, X-rays, and other examination results.
For child patients, bring also the child’s health information card, a copy of growth curves (contact your child guidance centre), rehabilitation feedback and statements of the child’s own physiotherapist, logopedist, occupational therapist or psychologist, feedback from the day care and/or the school. If you come to the maternity and prenatal polyclinic Gravida, bring with you also the maternity health information card.
A decision is made on possible further treatment, additional examinations, ward treatment or surgical interventions in connection with the doctor’s appointment. You will be given a new appointment time immediately, or an invitation for a new appointment will be sent to you by post. The wait times vary based on the diagnosis.
Before a surgical operation, a patient can be invited to a separate examination or a guidance session for analysing his/her operability and for advising and encouraging the patient to participate in his/her own treatment.
More detailed information on specialist polyclinics can be found from section Hospitals and units.
Instructions for ward patients and accompanying persons
When attending the hospital invited, please register at the ward concerned.
Bring with you the invitation letter, prescriptions or a list of medicines you are currently taking, available electrocardiograms, laboratory results, X-rays and other examination results. For child patients, bring also the child’s health information card, a copy of growth curves (contact your child guidance centre), rehabilitation feedback and statements of the child’s own physiotherapist, logopedist, occupational therapist or psychologist, feedback from the day care and/or the school as well as the required accessories, school books, and, if desired, one of the child’s own toys.
Personal hygiene items are also needed at the ward (toothbrush and toothpaste, skin creams, shaving accessories, comb, hair dryer).
At the hospital, you will wear patient clothes. If you prefer wearing your own clothes, discuss it with the nursing personnel. However, the hospital does not take care of washing of patients’ own clothes.
It is not recommended to bring any valuable items or large sums of money to the hospital, as the hospital does not make indemnity for eventual loss.
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